Last updated: 1st September 2025
Welcome to BrandHalo ("we", "our", or "us"). These Terms of Service ("Terms") govern your use of the BrandHalo platform and services (collectively, the "Service") operated by BrandHalo Holdings Pty Ltd.
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
By creating an account or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms apply to all users of the Service.
BrandHalo is a brand analysis and management platform that provides:
To use certain features of the Service, you must create an account. You agree to:
You are responsible for all activities that occur under your account. You agree not to share your account credentials or allow others to use your account.
You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:
You agree not to upload, post, or transmit content that:
The Service and its original content, features, and functionality are owned by BrandHalo and are protected by international copyright, trademark, and other intellectual property laws.
You retain ownership of any content you submit to the Service ("Your Content"). By submitting Your Content, you grant us a worldwide, non-exclusive, royalty-free licence to use, reproduce, and display Your Content solely for the purpose of providing the Service.
When you submit brand materials for analysis, you represent that you have the necessary rights and permissions to do so. We will use such materials solely for providing our analysis services.
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms. By using the Service, you consent to the collection and use of information as described in our Privacy Policy.
Some features of the Service require payment of subscription fees. By subscribing, you agree to pay all applicable fees as described on our pricing page.
Subscription fees are billed in advance on a recurring basis (monthly or annually). Fees are non-refundable except as required by law or as otherwise described in these Terms.
We reserve the right to change our pricing at any time. We will provide reasonable notice of price changes for existing subscriptions.
While we strive to maintain high availability, we do not guarantee that the Service will be available 100% of the time. The Service may be temporarily unavailable due to maintenance, updates, or technical issues.
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent permitted by law, BrandHalo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses.
You agree to indemnify and hold harmless BrandHalo and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising out of your use of the Service or violation of these Terms.
You may terminate your account at any time by contacting us or through your account settings.
We may terminate or suspend your account immediately, without prior notice, if you breach these Terms or engage in conduct that we determine is harmful to the Service or other users.
Upon termination, your right to use the Service will cease immediately. We may delete your account and data, though we may retain certain information as required by law or for legitimate business purposes.
These Terms are governed by and construed in accordance with the laws of Australia. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the Australian courts.
We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and BrandHalo regarding the Service and supersede all prior agreements and understandings.
If you have any questions about these Terms, please contact us:
Email: [email protected]